Privacy policy
CuraVita360 Robotics respects your privacy. This policy explains what we collect, how we use it, and the choices you have. By using our website or products, you agree to this policy.
Information we collect
β’Β Β Β Β Β Β Β Information you provide: name, email, shipping/billing address, phone, payment details (processed by our payment provider), order history, and the wellness-goal preferences you share via the Wellness Match questionnaire.
β’Β Β Β Β Β Β Β Information collected automatically: device and browser data, IP address, pages viewed, and similar analytics gathered through cookies and similar technologies (see Cookie Policy).
β’Β Β Β Β Β Β Β Product/companion data: if you connect a robot or companion app, we may process account settings, routine preferences, and diagnostic/usage data needed to provide and improve the service. We aim to minimize personal data and avoid collecting sensitive health information; the robots are wellness companions, not medical devices.
How we use information
β’Β Β Β Β Β Β Β To process orders, configure and ship products, and provide support and warranty service.
β’Β Β Β Β Β Β Β To personalize wellness routines and improve our products and website.
β’Β Β Β Β Β Β Β To send transactional messages and, with your consent, marketing emails (you can unsubscribe anytime).
β’Β Β Β Β Β Β Β To detect fraud, enforce our terms, and comply with legal obligations.
How we share information
We do not sell your personal information. We share it only with service providers who help us operate (payment processors, shipping/freight carriers, IT and analytics vendors, email tools) under contracts that protect your data; with authorities when legally required; and in connection with a business transfer (e.g., merger or acquisition).
Your choices & rights
Depending on where you live, you may have rights to access, correct, delete, or port your personal data, to opt out of marketing, and to opt out of certain data βsalesβ or βsharingβ (we do not sell data). To exercise any right, email care@curavita360health.com. We will verify and respond as required by applicable law (including GDPR/UK GDPR and US state privacy laws such as the CCPA/CPRA where they apply).
Data retention & security
We keep personal data only as long as needed for the purposes above or as required by law, then delete or anonymize it. We use reasonable technical and organizational safeguards to protect your data, though no method of transmission or storage is 100% secure.
Childrenβs privacy
Our store is intended for adults (18+). We do not knowingly collect personal information from children. If you believe a child has provided us data, contact care@curavita360health.com and we will delete it.
International transfers
We may process and store data in the country where we operate and in other countries with different data-protection laws, using appropriate safeguards where required.