Every CuraVita360 Robotics humanoid includes a limited 1-year hardware warranty from the date of delivery, plus onboarding support from a real team.

What’s covered

•        Defects in materials and workmanship under normal, intended use.

•        Hardware failures not caused by misuse, accident, liquid damage, unauthorized repair, or modification.

What’s not covered

•        Cosmetic wear, accidental damage, drops, liquid exposure, or use outside the product instructions.

•        Damage from unauthorized service, modification, or third-party parts.

•        Consumable parts (e.g., batteries) beyond their stated cycle life, except where defective.

How warranty service works

Contact care@curavita360health.com with your order number and a description of the issue. We may request photos or a short video, or ask you to run a guided diagnostic in the companion app. If covered, we will repair or replace the unit, or replace the affected part, at our discretion and at no cost to you, including covered shipping.

Extended coverage

Optional extended coverage and accidental-damage plans may be offered at checkout or after purchase. Terms, length, and price are shown at the point of sale.

Support hours & onboarding

Onboarding support is included with every robot. Reach us at care@curavita360health.com  during 9am to 5pm EST. We typically respond within one business day.